Remote Senior ServiceNow Solution Architect - Enterprise

Cognizant; Cheyenne (WY); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

401(k) plan

Paid time off

Parental leave

Employee stock purchase plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end architecture and delivery for large-scale transformations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, and more. You’ll shape governance, drive integrations, and mentor teams across global delivery engagements.

You will partner with executives to align platform capabilities with business goals, while supporting pre-sales activities and client workshops to enable modernization and value realization.

Qualifications

• Bachelor’s degree in CS/IT/Engineering or related field.
• 20+ years IT experience with enterprise technology consulting.
• 10+ years hands-on ServiceNow architecture and implementations.
• Proven success leading multiple enterprise-scale ServiceNow implementations.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security.
• Strong executive communication and leadership skills.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

Executive communication

Leadership

Stakeholder management

Global cross-functional teams

ServiceNow architecture

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

ServiceNow CSM

ServiceNow FSM

Discovery & Service Mapping

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end architecture and delivery for large-scale transformations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, and more. You’ll shape governance, drive integrations, and mentor teams across global delivery engagements.

You will partner with executives to align platform capabilities with business goals, while supporting pre-sales activities and client workshops to enable modernization and value realization.