Remote Senior ServiceNow Engineering Leader

CSAA; Indiana (PA); Remote; USD 168,000 - 224,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with match

Remote-first culture

Job summary

CSAA Insurance Group is seeking a Senior Manager of ServiceNow Engineering for a remote role. You will provide strategic leadership for the enterprise ServiceNow platform, overseeing a team of engineers to design, develop, and support capabilities that enable enterprise service delivery.

The role requires 10+ years leading IT systems, strong governance, and a focus on platform modernization. As a senior leader, you will collaborate with business leaders, vendors, and partners to ensure

Qualifications

• 10+ years in IT systems and large IT department projects.
• Bachelor's degree in CS/Engineering/Business or equivalent.
• 10+ years managing people and matrix environments.

Responsibilities

• Provide strategic leadership for the enterprise ServiceNow platform.
• Oversee a team of ServiceNow engineers for design, development, and support.
• Align platform investments with business objectives and governance.
• Drive platform modernization, security, and performance improvements.

Skills

ServiceNow

Leadership

Platform governance

Engineering delivery

Vendor management

Education

Bachelor's degree in related area

MBA

ITIL Certification

Tools

ServiceNow Platform

ITIL

Job description

CSAA Insurance Group is seeking a Senior Manager of ServiceNow Engineering for a remote role. You will provide strategic leadership for the enterprise ServiceNow platform, overseeing a team of engineers to design, develop, and support capabilities that enable enterprise service delivery.

The role requires 10+ years leading IT systems, strong governance, and a focus on platform modernization. As a senior leader, you will collaborate with business leaders, vendors, and partners to ensure