Remote Senior Program Manager — Customer Delivery

Celestica; New Hampshire; On-site; USD 120,000 - 160,000; Full time

Job summary

Celestica is seeking a Senior Consultant, Customer Business Unit Program Management to lead customer-focused programs, manage delivery schedules, and drive product development initiatives. You will monitor financial performance and ensure quality plans across new product introductions and site transfers.

The role partners with Sales to craft competitive quotes for manufacturing, repair, or design services and leads follow-on opportunities outside competitive bidding, while coordinating with

Qualifications

• Eight or more years of relevant experience.
• Bachelor's degree in related field, or equivalent education/experience.

Responsibilities

• Serves as the primary interface between the customer and the company for managing specific programs to achieve objectives.
• Manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
• Collaborates with site teams to ensure product deliveries and quality meet requirements and that projects/programs remain on schedule.
• Oversees projects/programs, including MRP volumes, new product development, and contract execution.
• Coordinates and hosts regular program tracking meetings with customers and internal teams.
• Maintains frequent communication with customers to ensure satisfaction and gather performance feedback.
• Participates in forecasting, planning, pricing, contract development, and monitoring inventory impacts of order changes.

Skills

Customer engagement

Negotiation

Problem solving

Database management

Multi-project management

Leadership

Manufacturing know-how

Scheduling proficiency

Supply chain

Contract/price knowledge

Education

Bachelor's degree in related field

Job description

Celestica is seeking a Senior Consultant, Customer Business Unit Program Management to lead customer-focused programs, manage delivery schedules, and drive product development initiatives. You will monitor financial performance and ensure quality plans across new product introductions and site transfers.

The role partners with Sales to craft competitive quotes for manufacturing, repair, or design services and leads follow-on opportunities outside competitive bidding, while coordinating with