Remote: Global Customer Programs Director

Celestica Inc.; Town of Texas (WI); Hybrid; USD 143,000 - 197,000; Full time

Job summary

Celestica Inc. is seeking a Director for the Customer Business Unit, responsible for leading a team of global program managers dedicated to high-revenue accounts. This role includes managing operations, overseeing escalations, and providing sales support through customer interaction.

Key responsibilities involve strategic planning, performance management, and customer satisfaction. The position requires strong negotiation and problem resolution skills, along with a Bachelor's degree and 10+ years of relevant experience.

This is a remote position requiring travel. The salary range is $143k to $197k, supplemented by a comprehensive benefits package.

Qualifications

• 10+ years of relevant experience required.
• Strong knowledge of Supply Chain Management (SCM).
• Ability to manage multiple detailed projects.

Responsibilities

• Lead a team of global program managers for customer accounts.
• Establish long-term strategic plans.
• Manage all operational aspects of customer accounts.
• Participate in forecasting and customer planning.

Skills

Customer contact and negotiation

Problem resolution

Presentation skills

Project management

Interpersonal skills

Knowledge of manufacturing process

Education

Bachelor’s degree in related field

Job description

Celestica Inc. is seeking a Director for the Customer Business Unit, responsible for leading a team of global program managers dedicated to high-revenue accounts. This role includes managing operations, overseeing escalations, and providing sales support through customer interaction.

Key responsibilities involve strategic planning, performance management, and customer satisfaction. The position requires strong negotiation and problem resolution skills, along with a Bachelor's degree and 10+ years of relevant experience.

This is a remote position requiring travel. The salary range is $143k to $197k, supplemented by a comprehensive benefits package.