Remote Director, Global Customer Programs

Celestica; Town of Texas (WI); On-site; USD 143,000 - 197,000; Full time

Job summary

Celestica seeks a Director, Customer Business Unit to lead a global team supporting high-revenue accounts. You will oversee operations, escalations, and quotes, driving SCM and setting strategic direction across Celestica sites.

This role interfaces with executives and key customers to ensure outcomes align with business goals. The position requires strong leadership, global program management, and ability to manage complex relationships across functions.

Qualifications

• Ten plus years of relevant experience.
• Bachelor’s degree in related field or equivalent combination of education and experience.
• Excellent customer contact, negotiation and problem resolution skills.

Responsibilities

• Acts as the primary interface between the customer and Celestica for strategic direction of programs.
• Plans activities to ensure product deliveries and quality meet requirements and that projects are on schedule.
• Manages current and planned programs to achieve revenue and meet commitments.

Skills

Customer management

Strategic planning

Contract negotiation

SCM knowledge

Cross-functional leadership

Communication

Public speaking

Program management

Education

Bachelor's degree in related field

Job description

Celestica seeks a Director, Customer Business Unit to lead a global team supporting high-revenue accounts. You will oversee operations, escalations, and quotes, driving SCM and setting strategic direction across Celestica sites.

This role interfaces with executives and key customers to ensure outcomes align with business goals. The position requires strong leadership, global program management, and ability to manage complex relationships across functions.