Remote Senior Customer Programs Manager

Celestica Inc.; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Celestica Inc. is seeking a remote Customer Program Manager to oversee key programs, drive profitability, and ensure on-time product deliveries for customers in the US.

The role requires extensive program management experience, strong negotiation skills, and the ability to coordinate with sales, design, and operations teams. Travel may be required to support customers and project milestones.

Qualifications

• Eight or more years of relevant program management experience.
• Bachelor's degree or equivalent in a related field.

Responsibilities

• Serves as the primary interface between the customer and Celestica for managing specific programs to achieve objectives.
• Manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
• Collaborates with site teams to ensure product deliveries and quality meet requirements and projects stay on schedule.
• Oversees projects/programs, including MRP volumes, new product development, and contract execution.
• Coordinates regular program tracking meetings with customers and internal teams to maintain communication and progress reporting.
• Maintains frequent communication with customers to ensure satisfaction and gather performance feedback.
• Supports account planning and strategy development with sales and business development.
• Demonstrates strong leadership to motivate teams and achieve production goals.

Skills

Program management

Customer relationship

Forecasting

Negotiation

Stakeholder communication

Team leadership

Problem solving

Education

Bachelor's degree

Tools

ERP/MRP systems

Job description

Celestica Inc. is seeking a remote Customer Program Manager to oversee key programs, drive profitability, and ensure on-time product deliveries for customers in the US.

The role requires extensive program management experience, strong negotiation skills, and the ability to coordinate with sales, design, and operations teams. Travel may be required to support customers and project milestones.