Remote Senior Payroll Tax SME & Process Lead

Intuit; New York (NY); Remote; USD 55,000 - 76,000; Part time

Job summary

Intuit is seeking a Senior Payroll Tax Processor to act as a Subject Matter Expert on end-to-end payroll tax issue resolution, including Notices, Corrections, and Amendments. The role combines technical leadership with mentoring, owning the most complex cases while guiding junior staff toward capability and independence.

The position emphasizes collaboration with cross-functional teams, development of SOPs, and ongoing improvement of processes to better serve customers.

Qualifications

• 4+ years of payroll tax experience with a demonstrated focus on tax defect resolution for notice response, amended return preparation, and payroll error correction across multiple states.
• Expert knowledge of State and Federal payroll tax notice types; ability to independently draft penalty abatement requests and agency response letters with documentation.
• Hands-on experience preparing and approving amended Federal (Form 941-X, W-2c) and State payroll tax returns.
• Deep knowledge of federal payroll tax law: FICA, FUTA, FITW, and related deposits, penalties and interest.

Responsibilities

• Resolve the most complex State and Federal payroll tax notices across the team queue, owning the full lifecycle from intake to closure.
• Prepare and file amended Federal and State payroll tax returns across 10+ states end-to-end, including reconciliations and SSA reconciliation.
• Diagnose and resolve payroll tax errors spanning multiple pay periods or jurisdictions; trace discrepancies and drive complete correction workflow.
• Maintain high productivity in resolving Corrections, Amendments, and Notices with high accuracy.
• Monitor WIP daily; identify aging cases and blockers; propose resolutions to leadership.

Skills

Payroll tax expertise

Coaching junior staff

Strong written communication

Advanced Excel skills

Education

Associate's or Bachelor's degree in Accounting, Finance, or Business

Tools

Excel

Job description

Intuit is seeking a Senior Payroll Tax Processor to act as a Subject Matter Expert on end-to-end payroll tax issue resolution, including Notices, Corrections, and Amendments. The role combines technical leadership with mentoring, owning the most complex cases while guiding junior staff toward capability and independence.

The position emphasizes collaboration with cross-functional teams, development of SOPs, and ongoing improvement of processes to better serve customers.