Remote Senior Network Engineer — Drive Connectivity

One Call; Helena (MT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Generous time off (18+ days)

Comprehensive benefits (medical, etc.)

Colleague Assistance Program

Job summary

One Call is seeking a Senior Network Engineer to provide and maintain network connectivity services across One Call networks. You will configure devices, upgrades, and deploy routers, switches, load balancers, and firewalls, while troubleshooting circuit equipment and network issues.

You will monitor incidents, document resolutions in the CMS, and respond to service requests with a focus on reliability. A bachelor's in a technical field and 5–7 years of hands-on experience are expected.

Qualifications

• Bachelor's degree in a technical discipline or related field.
• Minimum 5–7 years hands-on network services infrastructure experience.
• Knowledge of network technologies (routers, switches, load balancers, firewalls, DNS, and routing protocols).

Responsibilities

• Follows documented network services processes and procedures; identifies gaps in processes or documentation and suggests improvements.
• Performs customer service duties and responds to customer requests as defined by management.
• Responds to customer requests as defined by management, completing assignments promptly with an acceptable level of quality.
• Troubleshoots network problems and recommends corrective procedures.
• Prepares activity reports as requested by management.
• Maintains network services documentation related to work area.
• Completes network change requests in accordance with service level agreements.

Skills

Network technologies

Routers & Switches

Firewalls

DNS

Network protocols

OS basics (Windows/Linux)

Education

Bachelor's degree in a technical field

Tools

CMS

Job description

One Call is seeking a Senior Network Engineer to provide and maintain network connectivity services across One Call networks. You will configure devices, upgrades, and deploy routers, switches, load balancers, and firewalls, while troubleshooting circuit equipment and network issues.

You will monitor incidents, document resolutions in the CMS, and respond to service requests with a focus on reliability. A bachelor's in a technical field and 5–7 years of hands-on experience are expected.