Remote Senior Network Engineer - Drive Resilient Networks

One Call; Santa Fe (NM); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Remote work

Generous time off

Comprehensive benefits

Employee assistance program

Company charitable foundation support

Job summary

One Call is seeking a Senior Network Engineer to design, deploy, and manage network services for our remote team. You will configure devices, upgrade systems, and handle incident tickets while collaborating with cross-functional peers to ensure reliable connectivity across the One Call network.

The role demands strong knowledge of routers, switches, load balancers, firewalls, DNS, and related protocols, with prior experience in a fast-paced environment and a customer-service mindset.

Qualifications

• Bachelor's degree in technical field or equivalent experience.
• Strong knowledge of network technologies and protocols.
• Excellent verbal and written communication.

Responsibilities

• Follow network services processes and document improvements.
• Perform customer service duties and respond to requests.
• Troubleshoot network problems and recommend fixes.
• Prepare activity reports for management.
• Maintain network documentation and change requests.
• Support lab and equipment inventory.

Skills

Communication skills

Teamwork

Flexibility

Independent work

Education

Bachelor's degree in technical discipline

Tools

Routers

Switches

Load balancers

Firewalls

DNS

Job description

One Call is seeking a Senior Network Engineer to design, deploy, and manage network services for our remote team. You will configure devices, upgrade systems, and handle incident tickets while collaborating with cross-functional peers to ensure reliable connectivity across the One Call network.

The role demands strong knowledge of routers, switches, load balancers, firewalls, DNS, and related protocols, with prior experience in a fast-paced environment and a customer-service mindset.