Remote Senior Manager, Solutions Eng – Public Sector

Ladders; United States; À distance; USD 172 000 - 215 000; Plein temps

Avantages offerts par ce poste

Remote work flexibility

30% travel for customer engagements

Comprehensive health insurance

Paid vacation, sick leave, and holiday

401K savings plan

Stock options

Relocation assistance for eligible角色

Résumé du poste

Ladders is seeking a Senior Manager, Solutions Engineering - State, Local, Educational (SLED) Top 1200 to lead a customer-facing technical team supporting public sector accounts and advancing complex solution engagements.

This remote US-based role focuses on driving technical wins, improving demo quality, and aligning with sales and product teams to translate customer needs into scalable practices.

Qualifications

• 5+ years of relevant technical experience in customer-facing roles.
• 1+ years of experience leading a technical team or serving as a technical lead.
• Strong understanding of drone technology and Public Safety sUAS operations.
• Working knowledge of Public Safety technologies like CAD and VMS.
• Proven track record in hiring, onboarding, and developing technical talent.
• Comfortable operating within a Sales organization and managing deal strategies.
• Excellent communication skills for diverse audiences.

Responsabilités

• Lead hiring, onboarding, and coaching of the Solutions Engineering team.
• Set standards for technical quality in demos and customer documentation.
• Manage capacity and resource allocation across the segment.
• Drive technical wins by pairing Solutions Engineers with Key Account Leaders.
• Serve as the senior technical escalation point for critical customer issues.
• Systematize successful practices from major accounts for repeatable use in the Top 1200.
• Represent customer needs to Product and Engineering teams.

Connaissances

Drone technology

Public Safety sUAS operations

CAD

VMS

Hiring onboarding developing talent

Sales alignment

Communication skills

Leadership

Outils

CAD

VMS

Description du poste

Ladders is seeking a Senior Manager, Solutions Engineering - State, Local, Educational (SLED) Top 1200 to lead a customer-facing technical team supporting public sector accounts and advancing complex solution engagements.

This remote US-based role focuses on driving technical wins, improving demo quality, and aligning with sales and product teams to translate customer needs into scalable practices.