Remote Senior Manager, Global Billing & OTC Ops

Relativity; Springfield (IL); Hybrid; USD 138,000 - 208,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentives

Job summary

Relativity seeks a Senior Manager, OTC to lead global billing operations across all revenue streams, ensuring completeness, accuracy, and scalable processes with strong internal controls.

You will leverage AI and automation with Zuora, Salesforce, and related systems, mentor a high-performing team, and partner with Finance, Legal, Deal Strategy, IT, Product, and GTM to scale globally.

Qualifications

• 10+ years of progressive experience in Billing Operations, OTC, or Revenue Operations.
• At least 3 years in a people management role.
• Deep expertise in global billing operations and multi-currency environments.
• Hands-on with Zuora Billing; working knowledge of Salesforce.

Responsibilities

• Oversee end-to-end global billing operations across geographies and revenue streams.
• Establish global billing standards focused on completeness, accuracy, and timeliness.
• Evolve and maintain scalable billing processes with defined controls.
• Support SOX controls for billing operations and ensure audit readiness.
• Lead cross-functional partnerships with Revenue Accounting, Legal, Deal Strategy, IT, Product, and Finance.

Skills

Budget Management

Communication

Leadership

Program Management

Project Management

Risk Management

Stakeholder Management

Strategic Planning

Team Leadership

Vendor Management

Education

Accounting degree/experience preferred

Tools

Zuora Billing

Salesforce

Job description

Relativity seeks a Senior Manager, OTC to lead global billing operations across all revenue streams, ensuring completeness, accuracy, and scalable processes with strong internal controls.

You will leverage AI and automation with Zuora, Salesforce, and related systems, mentor a high-performing team, and partner with Finance, Legal, Deal Strategy, IT, Product, and GTM to scale globally.