Remote Global Billing & OTC Senior Manager

Relativity; Town of Montana (WI); Hybrid; USD 138,000 - 208,000; Full time

Job summary

Relativity is seeking a Senior Manager of Order-to-Cash to lead global billing operations across all revenue streams. This role focuses on completeness, accuracy, and scalability of billing processes with strong internal controls.

You will drive process design, SOX compliance, and automation initiatives using Zuora and Salesforce, while mentoring a high-performing team across geographies. You will drive AI-enabled improvements, manage month-end close, and partner with Revenue, Legal, IT, and

Qualifications

• 10+ years in Billing Ops, OTC, or Revenue Ops with 3+ years in people management.
• Deep expertise in global billing, multi-currency/multi-entity environments.
• Hands-on with Zuora Billing; working knowledge of Salesforce.
• Experience with SOX controls for billing or OTC in public companies.

Responsibilities

• Oversee end-to-end global billing operations across geographies and revenue streams.
• Establish global billing standards and procedures ensuring completeness, accuracy, and timeliness.
• Design scalable billing processes with defined controls and regulatory alignment.
• Leverage AI to enhance OTC functions across Zuora, Salesforce, and related systems.
• Lead, mentor, and develop a high-performing team across multiple geographies.

Skills

Budget Management

Communication

Leadership

Program Management

Project Management

Risk Management

Stakeholder Management

Strategic Planning

Team Leadership

Vendor Management

Education

Accounting degree/experience preferred

Bachelor's degree in Finance/Accounting

Tools

Zuora Billing

Salesforce

Job description

Relativity is seeking a Senior Manager of Order-to-Cash to lead global billing operations across all revenue streams. This role focuses on completeness, accuracy, and scalability of billing processes with strong internal controls.

You will drive process design, SOX compliance, and automation initiatives using Zuora and Salesforce, while mentoring a high-performing team across geographies. You will drive AI-enabled improvements, manage month-end close, and partner with Revenue, Legal, IT, and