Remote Senior Lease Analyst Global Accounts & Strategy

Colliers International; Illinois; Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical benefits and 401k with company

Paid time off (vacation and holidays)

Parental leave

Job summary

Colliers International is seeking a Senior Lease Analyst - RENT to manage lease administration, client/vendor relationships, and centralized reporting for medium to large accounts within a global framework. The role emphasizes global rent presentment and payment activities, with a remote work arrangement across various US locations.

Responsibilities include client governance, performance reporting, billing oversight, and coordination with a global team to ensure contract compliance and timely

Qualifications

• 5+ years of relevant experience in the commercial real estate lease administration industry and/or accounting and property management fields.
• Associate or bachelor's degree in business, accounting, real estate, or similar field preferred.
• Working experience with commercial real estate database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or other portfolio management database systems.
• Expertise and documented success working on multi-line global accounts with 1,000+ leases and global account management structure.
• Intermediate proficiency level with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.).
• Thorough knowledge of FASB / IFRS accounting rules and general accounting principles preferred.
• Must be effective and have successful track record of working independently, preferably remotely, and possess strong time management skills.

Responsibilities

• Serve as the main point of contact for clients and internal stakeholders regarding global lease administration matters.
• Understand client business objectives, real estate portfolio strategy, and service expectations.
• Maintain thorough understanding of client agreements for assigned accounts including scope, fee structure, billing frequency and payee information; ensure entry in WorkTrac.
• Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports.
• Develop and maintain strong client governance programs such as reporting cadence, communication methods, business reviews, etc.
• Track, maintain, and communicate all expirations, option exercise dates, and other critical information.
• Drive toward achieving a net promoter score representative of strong service delivery and client relationships.
• Manage client escalations and ensure timely resolution of issues.
• Proactively identify account related risks and formulate mitigation strategies; project manage through solution.
• Oversee the global team delivering services per client process and contract.
• Participate in presentations to new or existing clients for new business pitches.
• Manage assignments and delegation of database management tasks to global team members.
• Establish weekly calls and ongoing internal communications cadence with global lease admin team members.
• Prepare and lead with impactful communication and professional presence.
• Foster effective communication and collaborative environment across teams.
• General understanding of AI technology and openness to evolving tech.
• Oversee abstraction/input of rental obligations and related lease information as per standards.
• Provide final QC for abstraction process as required.
• Demonstrate knowledge of Colliers360, dashboards, WorkTrac, etc.
• Confirm and approve monthly client billing; ensure pass-through expenses billed per contract.
• Vendor management including invoice validation against lease terms and resolving variances.
• Review recovery clauses, set up recovery pools, calculate actual recovery expenses for each tenant, and review caps, base years, exclusions.
• Prepare and review lease-related financial statements, disclosures, reports, and monthly rental payment schedules.

Skills

Lease administration

Client management

Vendor management

Microsoft Office

Remote work

Education

Bachelor's degree

Business/real estate background

Tools

Visual Lease

APEX

ProLease

CoStar

WorkTrac

Lucernex

Planon

Manhattan

Job description

Colliers International is seeking a Senior Lease Analyst - RENT to manage lease administration, client/vendor relationships, and centralized reporting for medium to large accounts within a global framework. The role emphasizes global rent presentment and payment activities, with a remote work arrangement across various US locations.

Responsibilities include client governance, performance reporting, billing oversight, and coordination with a global team to ensure contract compliance and timely