Remote Senior Knowledge Enablement Architect

Lumen; Hartford (CT); On-site; USD 116,000 - 155,000; Full time

Benefits offered by this job

Benefits package

Job summary

Lumen is seeking a Senior Lead Technical Knowledge Consultant to own the technical knowledge ecosystem, converting field experience, product expertise, and organizational intelligence into scalable capabilities that enhance seller readiness and accelerate revenue growth.

In this role you will develop, manage, and scale technical knowledge assets, coordinate live webinars, ensure training accuracy, curate external resources, and oversee internal peer-to-peer forums to support onboarding,

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum 10 years of experience in technical sales, consulting, architecture, enablement, knowledge management, or related technology functions.
• Demonstrated ability to develop technical content and learning programs for technical audiences.
• Strong technical aptitude across networking, cloud, security, managed services, and solution-based selling.
• Excellent communication, collaboration, and program leadership skills.
• Experience driving cross-functional initiatives and influencing stakeholders across multiple organizations.

Responsibilities

• Own the technical knowledge ecosystem and convert field experience, product expertise, and organizational intelligence into scalable capabilities that improve seller performance and accelerate revenue growth.
• Develop, manage, and scale technical knowledge assets for consistent, effective customer engagement across Lumen's technical sales organization.
• Coordinate and facilitate live webinars for the technical seller and curate training resources to support onboarding, certification, and continuous learning.
• Oversee internal peer-to-peer technical forums and publish technical updates to the seller community.

Skills

Technical content development

Cross-functional collaboration

Program leadership

Technical sales

Networking

Cloud

Security

Solution-based selling

Communication

Project management

Education

Bachelor's degree or equivalent

Tools

Microsoft SharePoint

Job description

Lumen is seeking a Senior Lead Technical Knowledge Consultant to own the technical knowledge ecosystem, converting field experience, product expertise, and organizational intelligence into scalable capabilities that enhance seller readiness and accelerate revenue growth.

In this role you will develop, manage, and scale technical knowledge assets, coordinate live webinars, ensure training accuracy, curate external resources, and oversee internal peer-to-peer forums to support onboarding,