Remote Senior Genesys Cloud Engineer & Tech Lead

Maximus; Richmond (VA); Teletrabalho; USD 130 000 - 195 000; Tempo integral

Resumo da oferta

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This remote role requires strong leadership and the ability to guide engineering teams toward aligned technology strategies.

The position emphasizes hands-on management of cloud infrastructure, architecture documentation, and mentoring teammates through complex challenges.

Qualificações

• Bachelor's degree in Telecommunication/Computer Engineering/Computer Science or related discipline.
• 5+ years of relevant professional experience required; 6+ years preferred.

Responsabilidades

• Lead design, implementation, and optimization of Genesys Cloud solutions across large projects.
• Provide expert guidance, troubleshoot complex configurations, and mentor engineers.
• Coordinate cloud infrastructure management and automation initiatives.
• Document cloud architecture, security measures, and participate in client audits.
• Act as primary technical contact for all cloud services and lead performance testing.

Conhecimentos

Leadership

Mentoring

Strategic thinking

Problem solving

Verbal & written communication

Formação académica

Bachelor's degree in Telecommunication/Computer Engineering/Computer Science

Ferramentas

Genesys Cloud

AWS

VMware ESXi

MS Server

Hyper-V

DNS/DHCP

Wireshark

MS Visio

MS Office

Java

C#.NET

Python

PHP

Web scripting

Descrição da oferta de emprego

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This remote role requires strong leadership and the ability to guide engineering teams toward aligned technology strategies.

The position emphasizes hands-on management of cloud infrastructure, architecture documentation, and mentoring teammates through complex challenges.