Remote Senior Genesys Cloud Engineer – Lead & Architect

Maximus; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Maximus, Inc. seeks an experienced Senior Telecom Engineer to lead the design and optimization of Genesys Cloud solutions from a remote location in the United States. You will guide large-scale projects, mentor teams, and align technology with business goals to drive reliable cloud services.

You will manage cloud infrastructure, document security measures, and collaborate with client audits while delivering high-quality architecture and hands-on implementations across the software lifecycle.

Qualifications

• Bachelor's degree in a relevant field and 5+ years of experience or equivalent
• Extensive experience with Genesys Cloud including advanced configuration and design
• Ability to lead strategic technology vision aligned with business goals
• Strong leadership and mentoring of senior technical teams
• Excellent communication and troubleshooting skills

Responsibilities

• Lead design, implementation and optimization of Genesys Cloud solutions
• Oversee cloud infrastructure management and automation tooling
• Document cloud architecture and security measures
• Mentor and coach engineering teams; provide guidance on automation
• Serve as primary technical liaison for cloud services across the business
• Lead performance testing, chaos engineering and remediation efforts

Skills

Genesys Cloud

Cloud infrastructure

Leadership

Mentoring

Communication

Automation

Java

C#.NET

Python

Education

Bachelor's degree in Telecommunication/Computer Engineering/CS/Technology

Tools

Wireshark

MS Server

DHCP/DNS

MS Hyper-V

VMware ESXi

MS Visio

MS Office

Job description

Maximus, Inc. seeks an experienced Senior Telecom Engineer to lead the design and optimization of Genesys Cloud solutions from a remote location in the United States. You will guide large-scale projects, mentor teams, and align technology with business goals to drive reliable cloud services.

You will manage cloud infrastructure, document security measures, and collaborate with client audits while delivering high-quality architecture and hands-on implementations across the software lifecycle.