Remote Senior Field Engineer, ECH Solutions SME

Motorola Solutions; Bastrop (LA); Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Relocation Provided

Incentive Bonus Plans

Employee Stock Purchase Plan

10 Paid Holidays

Job summary

Motorola Solutions is seeking an Emergency Call Handling Field Engineer. This remote US role focuses on configuring and testing ECH solutions, managing on-premise and cloud deployments, and ensuring successful production cuts with thorough documentation.

You will work with hybrid cloud and SaaS, coordinating with customers and partners to enable safe, reliable public safety operations. Ideal candidates bring 3+ years in deployment of complex IP systems, cloud certifications, and strong

Qualifications

• 3+ years in deployment or integration of complex IP products and systems.
• Cloud certifications (AWS, Azure, etc.) and cloud troubleshooting experience.
• Experience with virtualization (KVM/ESXi/Hyper-V) and SQL Server.
• Knowledge of Windows Server, Linux, and enterprise networking (Cisco IOS).
• Telephony knowledge related to analog/PRI and Active Directory basics.
• Ability to travel up to 75% domestically and internationally; US citizenship.

Responsibilities

• Performs system configuration for ECH solutions including hybrid cloud and SaaS apps.
• Performs site verification testing prior to production cutovers.
• Configures connectivity between local infrastructure and cloud environments.
• Provides customer and partner support during deployment and post-cut.
• Documents changes, cloud tenant configs, and API integrations during deployment.
• Ensures installation issues are resolved timely and efficiently.
• Participates in MOP development for cloud migrations and upgrades.
• Participates in customer presentations and negotiations as needed.

Skills

Cloud fundamentals

AWS & Azure knowledge

VMware ESXi

Windows Server

Linux

Networking - Cisco IOS

Active Directory

Telephony knowledge

Public safety deployments

Remote work readiness

Education

High School diploma

Associate's or Bachelor's in CS/Engineering/IT

US citizenship / security clearance eligibility

US work authorization

Tools

RedHat KVM

VMware ESXi

Hyper-V

SQL Server

Cisco IOS

Fortinet FortiGate

AD/SSO tooling

Job description

Motorola Solutions is seeking an Emergency Call Handling Field Engineer. This remote US role focuses on configuring and testing ECH solutions, managing on-premise and cloud deployments, and ensuring successful production cuts with thorough documentation.

You will work with hybrid cloud and SaaS, coordinating with customers and partners to enable safe, reliable public safety operations. Ideal candidates bring 3+ years in deployment of complex IP systems, cloud certifications, and strong