Remote Senior ECH Field Engineer SME

Motorola Solutions; Bristol (RI); Remote; USD 90.000 - 100.000; Vollzeit

Benefits dieser Stelle

Incentive bonus plans

Medical, Dental, Vision benefits

401K with company match

10 paid holidays

Generous PTO

Zusammenfassung

Motorola Solutions is seeking a Remote ECH Field Engineer to lead configuration, testing, and deployment of Emergency Call Handling solutions across on-premise and cloud-hosted environments. You will collaborate with customers and partners, ensuring smooth cuts and post-cut support.

The role requires 5+ years in engineering/technical settings, US work authorization, and ability to travel 50-75% across the US and internationally. Strong cloud, network, and telephony skills are essential.

Qualifikationen

• High school diploma or higher in Computer Science, Engineering, IT, or related field.
• 5+ years in an engineering or technical environment.
• US work authorization; sponsorship not available for this position.
• US citizen with ability to obtain security clearance as required.

Aufgaben

• Performs system configuration for ECH solutions, including hybrid cloud and SaaS apps.
• Performs site verification testing prior to production cutover.
• Configures and troubleshoots connectivity between local site and cloud environments.
• Provides support to customers and partners during deployment.
• Documents changes to solutions including cloud tenant configurations and API integrations.
• Ensures installation/quality issues are resolved promptly.
• Participates in developing and approving MOPs for cloud migrations and upgrades.
• Engages in pre-contract presentations and customer negotiations as needed.
• Maintains subject matter expertise in emerging cloud-native public safety technologies.

Kenntnisse

Cloud certifications

Network+ / Security+

Cloud troubleshooting

Linux admin

Windows admin

Active Directory / SSO

SIP & telephony

VMware / ESXi

Public safety domain

Ausbildung

Bachelor's degree in CS/Engineering/IT

Tools

Red Hat KVM

VMware ESXi

Hyper-V

Microsoft SQL Server

Windows Server

Cisco IOS

Jobbeschreibung

Motorola Solutions is seeking a Remote ECH Field Engineer to lead configuration, testing, and deployment of Emergency Call Handling solutions across on-premise and cloud-hosted environments. You will collaborate with customers and partners, ensuring smooth cuts and post-cut support.

The role requires 5+ years in engineering/technical settings, US work authorization, and ability to travel 50-75% across the US and internationally. Strong cloud, network, and telephony skills are essential.