Remote Senior Enterprise Implementation Manager

Alkami; United States; Remote; USD 112,000 - 120,000; Full time

Benefits offered by this job

Remote-first environment

Unlimited PTO

401(k) with employer match

Job summary

Alkami, the remote-first digital platform for U.S. banks and credit unions, seeks an Implementation Manager to own end-to-end engagements from kickoff to successful launch and measurable value.

You will become a subject matter expert across the Alkami product suite, guiding client executives, project leads, and operations teams. You will translate complex requirements into actionable plans while driving risk management and cross-functional collaboration to deliver exceptional onboarding and

Qualifications

• 3+ years in a client-facing delivery, implementation, or technical project management role.
• Experience implementing enterprise SaaS solutions
• Experience in fintech, banking, or other regulated financial services
• Experience partnering with technical teams (engineering, product, integrations)
• Strong written and verbal communication skills with the ability to tailor messaging to technical and non-technical audiences
• Demonstrated ability to manage multiple complex projects simultaneously
• Knowledge of the bank or credit union deposit account opening and loans origination processes
• Prior experience as a Technical Project Manager, Engagement Manager, or similar delivery-focused role
• Familiarity with Monday.com, JIRA, or similar project management tools
• Experience working with enterprise financial institutions
• Technical aptitude with an understanding of web applications (JSON, XML) and APIs (REST, SOAP)

Responsibilities

• Lead enterprise implementations from kickoff through launch, ensuring projects are delivered on time, within scope, and aligned to client goals
• Develop and manage comprehensive project plans, timelines, and risk mitigation strategies
• Drive accountability across internal and external stakeholders to maintain project momentum
• Orchestrate cross-functional collaboration across Product, Engineering, and delivery partners to streamline execution and enhance the client experience
• Translate technical requirements into clear, actionable guidance for diverse technical and non-technical audiences
• Identify and proactively mitigate implementation risks, escalating appropriately when needed
• Ensure a smooth transition to post-launch support and long-term account ownership
• Continuously evaluate and improve implementation processes to increase efficiency, scalability, and client satisfaction

Skills

Client-facing

Delivery leadership

Technical project management

SaaS

Fintech

Communication

Stakeholder management

Cross-functional collaboration

Tools

Monday.com

JIRA

Job description

Alkami, the remote-first digital platform for U.S. banks and credit unions, seeks an Implementation Manager to own end-to-end engagements from kickoff to successful launch and measurable value.

You will become a subject matter expert across the Alkami product suite, guiding client executives, project leads, and operations teams. You will translate complex requirements into actionable plans while driving risk management and cross-functional collaboration to deliver exceptional onboarding and