Remote Senior Enterprise Client Success Leader

Quantum Health, Inc.; Boston (MA); A distancia; USD 130.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, vision and dental

401(k) with employer match

Paid time off

Tuition reimbursement

Fitness facilities

Wellness programs

Descripción de la vacante

Quantum Health, Inc. seeks a Sr Client Success Executive, Strategic Accounts to act as the executive relationship owner for assigned strategic and jumbo accounts, driving retention, revenue growth, and measurable ROI across a national portfolio.

The role requires establishing C‑suite relationships, translating client objectives into actionable plans, and coordinating cross‑functional teams to deliver enterprise‑level value realization and governance.

Formación

• Bachelor’s degree in Business, Healthcare Administration, or related field required.
• 10–12+ years of progressive experience in strategic account management or enterprise client leadership roles.
• Experience managing jumbo or national accounts and retaining high‑value portfolios.

Responsabilidades

• Serve as the executive relationship owner for assigned strategic and jumbo accounts.
• Establish and maintain C‑suite relationships to position Quantum Health as a trusted advisor.
• Translate client priorities into actionable account plans with defined KPIs and ROI.
• Lead annual and multi‑year strategic planning sessions and executive reviews.
• Own renewal strategies and identify cross‑sell and upsell opportunities.

Conocimientos

Strategic account leadership

Executive relationship management

ROI analysis

CRM experience

Negotiation

Educación

Bachelor’s degree in Business

Master’s degree preferred

Herramientas

Salesforce

Descripción del empleo

Quantum Health, Inc. seeks a Sr Client Success Executive, Strategic Accounts to act as the executive relationship owner for assigned strategic and jumbo accounts, driving retention, revenue growth, and measurable ROI across a national portfolio.

The role requires establishing C‑suite relationships, translating client objectives into actionable plans, and coordinating cross‑functional teams to deliver enterprise‑level value realization and governance.