Remote Enterprise Client Success Executive

Quantum Health, Inc.; Harrisburg (Dauphin County); Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health, vision and dental

401(k) with employer match

PTO & holidays

Tuition reimbursement

Certification & education support

Casual workplace with amenities

Job summary

Quantum Health, Inc. is seeking a Sr. Client Success Executive for strategic accounts across the United States. You will own executive relationships, drive multi‑year strategies, and partner with Sales and Growth to expand footprints and maximize client value.

Ideal candidates bring 10–12+ years in enterprise account leadership, strong ROI articulation, and proficiency with Salesforce. This remote role requires travel as needed and a proven ability to manage high‑value portfolios.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or related field required; Master’s degree preferred.
• Minimum of 2+ years managing jumbo or national accounts; 10–12+ years in strategic account management or enterprise leadership.
• Proven ability to influence executive stakeholders and articulate ROI, with strong analytical, negotiating and communication skills.

Responsibilities

• Serve as executive relationship owner for strategic and jumbo accounts with multi‑year plans.
• Develop renewal strategies, align with executives, articulate value and drive expansion opportunities.
• Coordinate cross‑functional teams (Operations, Clinical, Product, Finance, Implementation) for seamless client experience.
• Provide executive portfolio reporting, identify risks and opportunities, and inform strategy.
• Drive adoption and optimization of Quantum Health solutions to maximize client value.
• Maintain CRM discipline, forecasting and health scoring for accounts.

Skills

Executive leadership

Stakeholder management

Financial acumen

Salesforce

Strategic thinking

Independent work

Communication & presentation

Education

Bachelor's degree

Master's degree preferred

Tools

Salesforce

Job description

Quantum Health, Inc. is seeking a Sr. Client Success Executive for strategic accounts across the United States. You will own executive relationships, drive multi‑year strategies, and partner with Sales and Growth to expand footprints and maximize client value.

Ideal candidates bring 10–12+ years in enterprise account leadership, strong ROI articulation, and proficiency with Salesforce. This remote role requires travel as needed and a proven ability to manage high‑value portfolios.