Strategic Enterprise Client Success Leader

Quantum Health, Inc.; Phoenix (AZ); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health coverage

401(k) plan with match

Paid time off

Job summary

Quantum Health, Inc. is seeking a Sr. Client Success Executive for Strategic Accounts to act as the executive relationship owner for its most complex clients. This role drives retention, revenue expansion, and long-term client value realization across a national portfolio.

The position requires enterprise-level strategy, cross-functional orchestration, and a proven track record in managing high-value accounts with executive stakeholders. Remote work within the United States is supported.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• 2+ years managing jumbo or national accounts.
• 10–12+ years in strategic account management, consulting, health insurance, or enterprise client leadership roles.
• Proven ability to influence executive stakeholders in high-stakes environments.
• Strong ROI articulation and value realization metrics.

Responsibilities

• Serve as the executive relationship owner for strategic and jumbo accounts with multi-year partnership strategies.
• Establish and maintain C-suite relationships to position Quantum Health as a trusted advisor.
• Translate client priorities into actionable account plans with defined KPIs and ROI.
• Lead annual and multi-year strategic planning sessions and business reviews.
• Own performance guarantees and mitigate risks to ensure outcomes.
• Drive adoption of Quantum Health solutions to maximize client value and long-term partnership.

Skills

Executive relationship management

Strategic thinking

Financial acumen

CRM (Salesforce)

Stakeholder engagement

Education

Bachelor’s degree in Business/Healthcare Administration

Tools

Salesforce

Job description

Quantum Health, Inc. is seeking a Sr. Client Success Executive for Strategic Accounts to act as the executive relationship owner for its most complex clients. This role drives retention, revenue expansion, and long-term client value realization across a national portfolio.

The position requires enterprise-level strategy, cross-functional orchestration, and a proven track record in managing high-value accounts with executive stakeholders. Remote work within the United States is supported.