Remote Senior Enterprise Account Manager — Growth & Renewals

iCIMS, Inc.; Holmdel Township (NJ); Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Remote-friendly

Job summary

iCIMS, Inc. is seeking an experienced Account Manager to manage and grow existing customer relationships across enterprise accounts in the United States.

You will drive renewals, expansion opportunities, and ensure customer satisfaction by delivering value through ICIMS solutions. You will partner with customers to understand their business strategies and priorities, present compelling proposals, and collaborate with cross-functional teams to secure successful outcomes.

Qualifications

• 5+ years of account management, customer relationship management or sales experience in Software-as-a-Service required.
• Shown success in consistently achieving retention and growth sales quotas.
• Demonstrated ability of basic sales acumen and drive to participate in a sales environment with quota responsibilities.
• Ability to effectively connect with customers, build relationships, and uncover opportunities with a value based approach.
• Displays negotiation skills and ability to navigate a customer’s internal organization (ex: finance, legal, IT).
• Ability to clearly present material and effectively overcome objections.
• Able to connect with and influence multiples layers within organizations, including Senior Leadership.
• Proficiency with Microsoft Office products such as Powerpoint, Word and Excel.

Responsibilities

• Proactively solicits and drives new business within assigned accounts.
• Creates, monitors, and manages a 3X sales pipeline to ensure quotas are met.
• Leads the entire contract renewal process with cross-functional teams.
• Uncovers customer business issues and crafts value-based proposals as a trusted advisor.
• Researches target accounts to identify needs and link product value to those needs.
• Presents ICIMS products to new divisions of existing clients.
• Maintains product knowledge and explains business value of offerings.
• Prepares presentations, demonstrations, and sales contracts.
• Conducts Executive Business Reviews to understand client needs and pain points.
• Engages with clients to ensure ongoing satisfaction and ROI.

Skills

SaaS sales

Account management

CRM

Negotiation

Tools

Salesforce

Clari

Job description

iCIMS, Inc. is seeking an experienced Account Manager to manage and grow existing customer relationships across enterprise accounts in the United States.

You will drive renewals, expansion opportunities, and ensure customer satisfaction by delivering value through ICIMS solutions. You will partner with customers to understand their business strategies and priorities, present compelling proposals, and collaborate with cross-functional teams to secure successful outcomes.