Remote Senior Customer Care Pro: Subrogation & Payments

Jobgether; Lorida (FL); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness programs

HSA/FSA

Tuition reimbursement

Paid time off

Paid holidays

Life and disability insurance

EAP

Remote work flexibility

Flexible scheduling

Job summary

Jobgether is seeking a Sr. Customer Care Professional in the United States, with a focus on third-party liability and subrogation. You will conduct professional customer interviews, verify information, resolve issues, and maintain precise case documentation while navigating multiple systems.

Remote flexibility is available for eligible U.S. states, and the role emphasizes collaboration, problem-solving, and continuous learning.

Qualifications

• Experience in handling customer inquiries and resolving issues.
• Ability to conduct professional customer interviews and document information accurately.
• Familiarity with HIPAA and privacy requirements.

Responsibilities

• Handle inbound/outbound inquiries related to third-party liability and subrogation.
• Conduct professional interviews to collect and verify information on accidents, injuries, and claims.
• Resolve issues and determine next steps per procedures; update case information in multiple systems.

Skills

Customer service

Communication

Problem solving

Attention to detail

Time management

Team collaboration

HIPAA compliance

Education

High school diploma or GED

Tools

Windows OS

Job description

Jobgether is seeking a Sr. Customer Care Professional in the United States, with a focus on third-party liability and subrogation. You will conduct professional customer interviews, verify information, resolve issues, and maintain precise case documentation while navigating multiple systems.

Remote flexibility is available for eligible U.S. states, and the role emphasizes collaboration, problem-solving, and continuous learning.