Remote Senior CRM Manager - Drive Retention & Growth

Resumonk; United States; Remote; USD 110,000 - 180,000; Full time

Benefits offered by this job

Remote work opportunity

Vacation 28 days per year

Wellness days 7 per year

Bonuses up to $5000 for referrals

50% training/ conference costs covered

Health benefits up to $1000 gross per年

Job summary

Social Discovery Group seeks a Senior CRM Manager to drive retention and monetization through CRM and lifecycle marketing. You will design experiments across email, push, and in-app channels, analyze results, and collaborate with product, UX and data teams to optimize telecommunication of customer journeys.

Remote work is offered to fit a global team. We value expertise in CRM/CDP systems, HTML, spreadsheets, BI tools, and SQL, with fluency in Russian and English.

Qualifications

• Experience with CRM/CDP systems and analytics
• Fluent Russian and English at least B2+ level
• Strong analytical and stakeholder management skills
• SQL experience is a plus

Responsibilities

• Generate hypotheses from data and CJMs, define business specs
• Launch experiments across email, push, SMS and in-product channels
• Analyze experiment outcomes and drive retention initiatives for high-ARPPU segments
• Collaborate with product, UX, development and data teams
• Lead improvements to processes and channels to hit business goals
• Own a key CRM initiative with measurable impact

Skills

Russian (B2+)

English (B2+)

Tools

CRM/CDP Systems

HTML

Google Sheets / Excel

Jira / Confluence

BI systems

SQL

Job description

Social Discovery Group seeks a Senior CRM Manager to drive retention and monetization through CRM and lifecycle marketing. You will design experiments across email, push, and in-app channels, analyze results, and collaborate with product, UX and data teams to optimize telecommunication of customer journeys.

Remote work is offered to fit a global team. We value expertise in CRM/CDP systems, HTML, spreadsheets, BI tools, and SQL, with fluency in Russian and English.