Remote Senior Collections Analyst - CPG

Beacon Hill Staffing Group, LLC; Chicago (IL); Remote; USD 65,000 - 95,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a 100% remote role. The ideal candidate will manage a portfolio of customer accounts, perform proactive collections on past-due balances, and resolve deductions for a consumer-packaged goods client.

Responsibilities include reviewing remittances, reconciling accounts, processing credits and write-offs, and supporting month-end close and AR reporting.

Qualifications

• Strong ERP work (SAP, Orale, Great Plains, etc.)
• 5+ years of experience specifically at a CPG company
• Experience in Excel

Responsibilities

• Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
• Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
• Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
• Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
• Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
• Monitor customer aging reports and identify high-risk accounts requiring escalation.
• Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
• Support month-end close activities, AR reporting, and cash flow forecasting.

Skills

ERP systems

Excel

Tools

SAP

Oracle

Great Plains

Job description

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a 100% remote role. The ideal candidate will manage a portfolio of customer accounts, perform proactive collections on past-due balances, and resolve deductions for a consumer-packaged goods client.

Responsibilities include reviewing remittances, reconciling accounts, processing credits and write-offs, and supporting month-end close and AR reporting.