Remote Senior CICS Systems Programmer (z/OS)

Ensono; Boston (MA); Remote; USD 65,000 - 123,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Health plan options

401k with company match

Education Reimbursement

Sabbatical leave

Wellness program

Flexible work schedule

Job summary

Ensono seeks a Mainframe Systems Programmer – CICS to provide premium support for our mainframe clients in the United States. The role focuses on CICS TS, OEM products, and z/OS environments, with 24/7 availability and multi-time-zone support.

The ideal candidate has a strong zSeries background, hands-on CICS expertise, SMP/E experience, and the ability to work independently or in teams while delivering projects on time.

Qualifications

• Bachelor’s degree required and/or equivalent work experience.
• 5+ years experience on the zSeries (mainframe) platform including hands on experience related to CICS TS and OEM product support.
• Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and as well as CICS TS related OEM products.
• Thorough working knowledge and experience with the use of IBM’s SMP/E.
• Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.
• Thorough working knowledge of products used to monitor performance of CICS TS regions.
• Self-motivated and able to work independently.
• Must be able to multi-task and work under short deadlines and in high pressure situations.
• Excellent communication skills (written, verbal and presentations)
• Ability to work as part of a team, as well as independently.

Responsibilities

• Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.
• Provide primary support for reported problems related to CICS TS and related OEM software products.
• Provide support on 24 x 7 x 365 basis and in multiple time zones.
• Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
• Work with members of other functional towers in preparing customer partitions for regular operating system upgrade process via a checklist of proactive actions.
• Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.
• Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner.
• In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.
• Adhere to a schedule that efficiently manages resources and allows timely implementations.
• Follow ITSM change control procedures; implementing vendor product specific corrections and upgrading, maintaining, enhancing or providing new options to applicable z/OS products.

Skills

Z/Series mainframe

CICS TS

OEM product support

SMP/E

Analytical skills

Communication skills

Team player

Independent work

Multi-tasking

Education

Bachelor's degree

Tools

SMP/E

Job description

Ensono seeks a Mainframe Systems Programmer – CICS to provide premium support for our mainframe clients in the United States. The role focuses on CICS TS, OEM products, and z/OS environments, with 24/7 availability and multi-time-zone support.

The ideal candidate has a strong zSeries background, hands-on CICS expertise, SMP/E experience, and the ability to work independently or in teams while delivering projects on time.