Remote Mainframe CICS Systems Engineer

Ensono, LP; Downers Grove (IL); Hybrid; USD 65,000 - 123,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Health plan options

401k with company match

Dental, vision, disability, life and A

fertility coverage and adoption/surrog

Job summary

Ensono is seeking an experienced mainframe specialist to provide premium support for CICS TS and related OEM software. You will handle 24/7 operations, drive timely CSOs, and assist migrations and DR planning.

A Bachelor’s degree or equivalent with 5+ years on zSeries is required, with strong communication and teamwork abilities. The role supports a hybrid work model with remote options and on-site client engagements.

Qualifications

• Bachelor's degree or equivalent work experience required.
• 5+ years on the zSeries mainframe with hands-on CICS TS and OEM product support.
• Thorough knowledge of CICS TS and related OEM products and SMP/E use.
• Strong communication and teamwork skills; able to work under pressure.

Responsibilities

• Fulfill CSOs for mainframe z/OS customers related to CICS TS.
• Provide primary support for reported CICS TS problems.
• Provide 24x7x365 support across multiple time zones.
• Install OEM software products following best practices and Ensono standards.
• Prepare customer partitions for annual OS upgrade via a checklist.
• Support customer migrations for CICS TS and OEM products.
• Assist migration of newly acquired customers to address hurdles.
• Collaborate with Disaster Recovery Services on DR plans.
• Adhere to schedules to manage resources and ensure timely implementations.
• Follow ITSM change control procedures for fixes and upgrades.

Skills

zSeries mainframe

CICS TS

SMP/E knowledge

Analytical skills

Communication skills

Teamwork

Self-motivated

Multi-tasking

On-call readiness

Education

Bachelor's degree or equivalent

Tools

SMP/E (IBM)

Job description

Ensono is seeking an experienced mainframe specialist to provide premium support for CICS TS and related OEM software. You will handle 24/7 operations, drive timely CSOs, and assist migrations and DR planning.

A Bachelor’s degree or equivalent with 5+ years on zSeries is required, with strong communication and teamwork abilities. The role supports a hybrid work model with remote options and on-site client engagements.