Remote Senior Business Process Analyst - Agile/SAFe Expert

Syms Strategic Group, LLC (SSG); Bethesda (MD); Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Remote work

US-based remote

Job summary

Syms Strategic Group (SSG) is seeking a Senior Business Process Analyst for a remote role supporting Department of Veterans Affairs programs. The position offers a salary range of $80,000–$120,000 and requires U.S.

citizenship with a Public Trust (MBI) clearance. Responsibilities include leading continuous process improvement, organizational redesign, and change management, plus defining processes, policies, metrics, and future state designs.

Qualifications

• Track record delivering complex projects.
• Experience documenting requirements, processes, and workflows.
• Proficiency creating specs, user stories, and process diagrams.

Responsibilities

• Lead process improvement and change management initiatives.
• Define processes, roles, and performance metrics.
• Conduct current state, gap, and benchmarking analyses.
• Plan future state designs and transition strategies.
• Coordinate with business and IT teams to define system requirements.

Skills

Process improvement

Requirements elicitation

Data analysis

Agile & SAFe

Stakeholder comms

Jira / MS Project

UML / BPMN

Analytical thinking

Education

Bachelor's degree in Engineering or related field

Tools

Visio

Lucidchart

SQL

Job description

Syms Strategic Group (SSG) is seeking a Senior Business Process Analyst for a remote role supporting Department of Veterans Affairs programs. The position offers a salary range of $80,000–$120,000 and requires U.S.

citizenship with a Public Trust (MBI) clearance. Responsibilities include leading continuous process improvement, organizational redesign, and change management, plus defining processes, policies, metrics, and future state designs.