Remote Seasonal Customer Experience Specialist

HelpfulRemote; Northern (KY); Hybrid; USD 20,000 - 29,000; Part time

Benefits offered by this job

Remote work

Job summary

HelpfulRemote is seeking a customer support specialist for a temporary remote role serving the United States market. You will respond to inquiries via email, live chat, and phone, helping with product fit, orders, and shipping during the peak holiday season.

Candidates should have retail or customer-facing experience and a calm, self-driven approach. A degree is not required, but helpful; training will be provided from mid-October to mid-January.

Qualifications

• Experience in retail or other customer-facing roles.
• Strong communication and calm under pressure.
• Willingness to work in a fast-paced environment.

Responsibilities

• Handle customer inquiries via email, live chat, and phone.
• Provide product fit advice and assist with orders and shipping questions.

Skills

Customer service experience

Job description

HelpfulRemote is seeking a customer support specialist for a temporary remote role serving the United States market. You will respond to inquiries via email, live chat, and phone, helping with product fit, orders, and shipping during the peak holiday season.

Candidates should have retail or customer-facing experience and a calm, self-driven approach. A degree is not required, but helpful; training will be provided from mid-October to mid-January.