Remote Seasonal Customer Care Specialist

Williams-Sonoma, Inc.; Montgomery (AL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discounts up to 40%

Job summary

Williams-Sonoma, Inc. seeks Seasonal Full-Time Customer Service Representatives to work from home across multiple U.S. states.

It’s a fast-paced role handling orders, questions, and resolutions with a focus on excellent customer experiences during the holiday season. The position offers flexible remote work, training and potential conversion to regular status based on performance and business needs. Applicants should be able to meet equipment and speed requirements and enjoy helping customers

Qualifications

• 1+ years of customer service experience preferred (retail, call center, hospitality or related).
• Strong communication skills and ability to de-escalate concerns professionally.
• Problem-solving mindset with quick thinking and ownership.

Responsibilities

• Serve as the first point of contact for customer inquiries by phone or chat.
• Listen, empathize, and provide clear, accurate resolutions.
• Handle concerns and escalations professionally, creating a positive experience.
• Take ownership of the customer experience from start to finish.

Skills

Customer service

Communication

Problem solving

De-escalation

Job description

Williams-Sonoma, Inc. seeks Seasonal Full-Time Customer Service Representatives to work from home across multiple U.S. states.

It’s a fast-paced role handling orders, questions, and resolutions with a focus on excellent customer experiences during the holiday season. The position offers flexible remote work, training and potential conversion to regular status based on performance and business needs. Applicants should be able to meet equipment and speed requirements and enjoy helping customers