Remote SDR - Tech Sales & Open Source Advocate

Grafana; Northern (KY); Hybrid; USD 81,000 - 84,000; Full time

Benefits offered by this job

100% Remote

Equity

30 days annual leave + shutdown days

Job summary

Grafana Labs is seeking a Sales Development Representative to engage with users and prospects, learn their needs, and guide them toward the right resources. You will partner with the Sales Team to identify opportunities and build strong relationships while leveraging AI tools to boost productivity.

You’ll use Salesforce and Grafana dashboards to manage leads, conduct proactive outreach, and develop a robust pipeline in a global, fully remote environment.

Qualifications

• Located in PST time zone.
• Clear and concise written and verbal communication style.
• Excellent organizational skills and the ability to prioritize many tasks and demands.

Responsibilities

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends.
• Follow up on inbound leads effectively and efficiently.
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone.
• Use Salesforce and Grafana dashboards for lead and account management and research.
• Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn.
• Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them.
• Consistently meet new business opportunity and pipeline targets.
• Collaborate with cross-functional teams such as marketing and sales to win as a team.

Skills

PST time zone

Excellent communication

Multi-channel outreach

Salesforce experience

Analytics mindset

Tools

Salesforce

Grafana dashboards

Job description

Grafana Labs is seeking a Sales Development Representative to engage with users and prospects, learn their needs, and guide them toward the right resources. You will partner with the Sales Team to identify opportunities and build strong relationships while leveraging AI tools to boost productivity.

You’ll use Salesforce and Grafana dashboards to manage leads, conduct proactive outreach, and develop a robust pipeline in a global, fully remote environment.