Remote Sales Development Rep: Build Pipeline & Impact

United States Digital Space LLC; United States; Remote; USD 81,000 - 84,000; Full time

Job summary

Grafana Labs, a fully remote observability company, is seeking a Sales Development Representative (SDR) to engage users, qualify prospects, and partner with the Sales Team to identify new business opportunities. The role emphasizes proactive outreach, research-driven messaging, and collaboration across marketing and sales.

You’ll operate in a fast-paced, global environment with teams across countries, leveraging AI tools to boost productivity and drive pipeline growth.

Qualifications

• Located in NORAM.
• Open to feedback and coaching, always looking for ways to improve.
• Clear and concise written and verbal communication style.
• Excellent organizational skills and the ability to prioritize many tasks and demands.
• Willingness and ability to take on any task - no matter how small or big - with a focus on quality.
• Resourceful and proactive in an environment that is constantly evolving.
• Driven by purpose and by winning with a team-first attitude.

Responsibilities

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
• Follow up on inbound leads effectively and efficiently
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
• Use Salesforce and Grafana dashboards for lead and account management and research
• Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
• Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
• Consistently meet new business opportunity and pipeline targets
• Collaborate with cross-functional teams such as marketing and sales to win as a team

Skills

Communication

Organizational skills

Team player

Curious about technology

Detail-oriented

Job description

Grafana Labs, a fully remote observability company, is seeking a Sales Development Representative (SDR) to engage users, qualify prospects, and partner with the Sales Team to identify new business opportunities. The role emphasizes proactive outreach, research-driven messaging, and collaboration across marketing and sales.

You’ll operate in a fast-paced, global environment with teams across countries, leveraging AI tools to boost productivity and drive pipeline growth.