Remote Sales Development Rockstar | AI-Driven Prospecting

Remote Jobs; United States; Remote; USD 81,000 - 84,000; Full time

Job summary

Grafana Labs is hiring a Sales Development Representative (SDR) for a fully remote role. You will engage with users and prospects, partner with the Sales Team to identify new opportunities, and develop transferable skills while contributing to Grafana Labs’ community and business goals.

The role balances reactive inbound inquiries with proactive outreach, requiring a detective mindset to craft thoughtful messaging and confidence in driving business conversations on the phone.

Qualifications

• Strong written and verbal communication skills.
• Able to manage multiple channels (email, social, calls) for outreach.
• Organized with ability to prioritize many tasks and demands.
• Proactive, resourceful, and coachable in a fast-evolving environment.
• Team-first attitude with ownership of outcomes.

Responsibilities

• Build and maintain knowledge of Grafana's technology, ecosystem, and industry trends.
• Follow up on inbound leads effectively and efficiently.
• Proactively reach out to new leads within target accounts via multi-channel outreach.
• Use Salesforce and Grafana dashboards for lead and account management and research.
• Conduct discovery conversations to understand users’ needs and communicate how Grafana can help.
• Consistently meet new business opportunities and pipeline targets.
• Collaborate with marketing and sales to win as a team.

Skills

Communication skills

Multichannel outreach

Prospecting

Team collaboration

Tools

Salesforce

Grafana dashboards

Job description

Grafana Labs is hiring a Sales Development Representative (SDR) for a fully remote role. You will engage with users and prospects, partner with the Sales Team to identify new opportunities, and develop transferable skills while contributing to Grafana Labs’ community and business goals.

The role balances reactive inbound inquiries with proactive outreach, requiring a detective mindset to craft thoughtful messaging and confidence in driving business conversations on the phone.