Remote SDR: Grow Pipeline & Power Revenue

United States Digital Space LLC; United States; Remote; USD 81,000 - 84,000; Full time

Benefits offered by this job

Equity

Bonus (if applicable)

Other benefits listed here

Job summary

Grafana Labs, the remote-first observability company behind Grafana Cloud, is seeking a Sales Development Representative (SDR) in NORAM. You will engage with users and prospects to guide them through resources, collaborate with the Sales Team to identify new opportunities, and develop transferable skills for your career.

You will balance inbound and proactive outreach, research target accounts, use AI to boost productivity, and work with Salesforce and Grafana dashboards to manage leads.

Qualifications

• Located in NORAM
• Open to feedback and coaching, always looking for ways to improve
• Clear and concise written and verbal communication style
• Excellent organizational skills and the ability to prioritize many tasks and demands
• Willingness and ability to take on any task - no matter how small or big - with a focus on quality
• Resourceful and proactive in an environment that is constantly evolving
• Driven by purpose and by winning with a team-first attitude

Responsibilities

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
• Follow up on inbound leads effectively and efficiently
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
• Use Salesforce and Grafana dashboards for lead and account management and research
• Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
• Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
• Consistently meet new business opportunity and pipeline targets
• Collaborate with cross-functional teams such as marketing and sales to win as a team

Skills

Clear and concise communication

Organizational skills

Team-oriented

Open to feedback

Willingness to handle any task

Resourceful and proactive

Driven by purpose

Tools

Salesforce

Grafana dashboards

Job description

Grafana Labs, the remote-first observability company behind Grafana Cloud, is seeking a Sales Development Representative (SDR) in NORAM. You will engage with users and prospects to guide them through resources, collaborate with the Sales Team to identify new opportunities, and develop transferable skills for your career.

You will balance inbound and proactive outreach, research target accounts, use AI to boost productivity, and work with Salesforce and Grafana dashboards to manage leads.