Remote SDR - AI-Driven Prospecting & Growth

United States Digital Space LLC; United States; Remote; USD 21,000 - 32,000; Full time

Benefits offered by this job

RSUs

Quarterly bonuses

Remote-first culture

Job summary

Grafana Labs, a fully remote observability company, is seeking a Sales Development Representative (SDR) to engage users and prospects, partner with the Sales Team, and identify new business opportunities. You will leverage AI tools, research targets, and manage inquiries across multiple channels to drive pipeline and revenue goals.

The role emphasizes learning, teamwork, and ownership, with opportunities to grow in a global, open-source–driven environment.

Qualifications

• Fluent in Hindi and English.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to prioritize many tasks.
• Willingness to take on any task with a focus on quality.
• Resourceful and proactive in a fast-evolving environment.
• Team-player with a positive, growth-oriented mindset.

Responsibilities

• Build and maintain knowledge of Grafana technology, competitors, open source ecosystem, and industry trends.
• Follow up on inbound leads effectively and efficiently.
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts.
• Utilize Salesforce and Grafana dashboards for lead and account management and research.
• Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn.
• Lead discovery conversations to understand users’ needs and communicate how Grafana can help.
• Consistently meet new business opportunity and pipeline targets.
• Collaborate with cross-functional teams such as marketing and sales to win as a team.

Skills

Hindi

English

Job description

Grafana Labs, a fully remote observability company, is seeking a Sales Development Representative (SDR) to engage users and prospects, partner with the Sales Team, and identify new business opportunities. You will leverage AI tools, research targets, and manage inquiries across multiple channels to drive pipeline and revenue goals.

The role emphasizes learning, teamwork, and ownership, with opportunities to grow in a global, open-source–driven environment.