Remote Salesforce Product & Process Manager

Arrow Electronics

Idaho Falls (ID)

Remote

USD 88,000 - 120,000

Full time

6 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

HSA/HRA Options

PTO (Paid Time Off)

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics is seeking a seasoned Business Process Manager to serve as the main liaison between business stakeholders, IT, Salesforce developers, architects, and leadership. The role combines Product Ownership, BPM, and Salesforce Administration to translate objectives into scalable platform solutions.

You will own Salesforce backlogs, gather requirements, and lead cross-functional teams through planning, design, and UAT.

Qualifications

Advanced knowledge and experience in Salesforce Administration.
Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
Influences prioritization decisions across multiple stakeholder groups and manages dependencies between business, technical, and vendor teams.
Proficiency with Salesforce automation capabilities, including Flow Builder, approval processes, and declarative automation best practices.

Responsibilities

Own and prioritize the Salesforce product backlogs.
Gather business requirements and translate them into epics, features, user stories, and acceptance criteria.
Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
Partner with business leaders to identify opportunities for automation and process improvements.
Drive adoption of platform capabilities that improve customer, partner, and employee experiences.
Manage platform support, enhancement requests, release validation activities, and user adoption initiatives across Salesforce.
Operates with minimal supervision while managing competing priorities across strategic projects, enhancement requests, production support, and governance activities.
Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
Evaluates and recommends configuration, automation, integration, and process improvement solutions while ensuring alignment with enterprise architecture, scalability, and business objectives.
Influences prioritization decisions across multiple stakeholder groups and manages dependencies between business, technical, and vendor teams.