Remote Salesforce Process Manager & Product Owner

Arrow Electronics

Elm (PA)

Remote

USD 88,000 - 120,000

Full time

7 days ago
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Benefits offered by this job

Medical, Dental, Vision Insurance
Disability Insurance
HSA/HRA Options
Paid Time Off
Tuition Reimbursement
Growth Opportunities

Job summary

Arrow Electronics is seeking a Business Process Manager to serve as the liaison between business stakeholders, IT, Salesforce developers, and leadership. You will own and prioritize Salesforce product backlogs, gather requirements, and translate them into epics and user stories, while driving automation and cross-functional improvements.

The role involves administration, governance, and multi-system integrations.

Qualifications

  • Requires deep knowledge of Product Ownership (Agile/Scrum) and ECS processes.
  • Advanced Salesforce Administration skills and data modeling for reports/dashboards.
  • 5+ years supporting Salesforce platforms; 3+ years as Product Owner/BA/BPM.
  • Experience with platform integrations.

Responsibilities

  • Own and prioritize Salesforce product backlogs.
  • Translate business requirements into epics, features, user stories, and acceptance criteria.
  • Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
  • Drive automation and process improvements across Salesforce and related apps.
  • Provide day-to-day Salesforce administration and integrations with ArrowSphere and Power BI.

Skills

Stakeholder management
Communication
Agile / Scrum
Product Ownership
Requirements gathering

Tools

Salesforce
Power BI
ArrowSphere
ERP integrations
SF to SF Connectors
Experience Cloud

Job description

Arrow Electronics is seeking a Business Process Manager to serve as the liaison between business stakeholders, IT, Salesforce developers, and leadership. You will own and prioritize Salesforce product backlogs, gather requirements, and translate them into epics and user stories, while driving automation and cross-functional improvements.

The role involves administration, governance, and multi-system integrations.

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