Remote Salesforce Product & Process Manager
Arrow Electronics
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Benefits offered by this job
Job summary
Arrow Electronics is seeking a skilled Business Process Manager to serve as the primary liaison between business stakeholders, IT teams, Salesforce developers, architects, and leadership. The role combines Product Ownership, Business Process Management, and Salesforce Administration to deliver scalable platform solutions.
You will own Salesforce backlogs, translate requirements into epics and user stories, and drive automation and enhancements across ArrowSphere, Power BI, ERP, and related
Qualifications
- Requires advanced knowledge and experience in Salesforce Administration.
- Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
- Evaluates and recommends configuration, automation, integration, and process improvement solutions.
- Influences prioritization decisions across multiple stakeholder groups and manages dependencies between business, technical, and vendor teams.
Responsibilities
- Own and prioritize the Salesforce product backlogs.
- Gather business requirements and translate them into epics, features, user stories, and acceptance criteria.
- Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
- Partner with business leaders to identify opportunities for automation and process improvements.
- Drive adoption of platform capabilities that improve customer, partner, and employee experiences.
- Manage platform support, enhancement requests, release validation activities, and user adoption initiatives across Salesforce.
- Contributes to process improvements and leads requirements gathering, solution design discussions, and UAT activities for medium to large-scale initiatives.
Skills
Education
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Job description
Arrow Electronics is seeking a skilled Business Process Manager to serve as the primary liaison between business stakeholders, IT teams, Salesforce developers, architects, and leadership. The role combines Product Ownership, Business Process Management, and Salesforce Administration to deliver scalable platform solutions.
You will own Salesforce backlogs, translate requirements into epics and user stories, and drive automation and enhancements across ArrowSphere, Power BI, ERP, and related
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