Remote Salesforce & Process Optimization Lead

Arrow Electronics; Augusta (ME); Remote; USD 88,000 - 120,000; Full time

Job summary

Arrow Electronics seeks a Business Process Manager to bridge business needs with IT delivery, focusing on Salesforce administration, product ownership, and process improvements. You will define roadmaps, gather requirements, and drive cross-functional collaboration to deliver scalable platform solutions.

The role emphasizes governance, user adoption, and alignment with enterprise architecture while managing multiple initiatives and stakeholder expectations.

Qualifications

• 5+ years of experience in Salesforce administration and product ownership.
• Experience leading requirements gathering, design discussions, and UAT for enterprise platforms.
• Proficiency with Salesforce configuration, data modeling, and security controls.

Responsibilities

• Own and prioritize Salesforce product backlogs and roadmaps.
• Define product vision and translate requirements into epics, features, and stories.
• Lead sprint planning, backlog grooming, demos, and reviews with stakeholders.
• Collaborate with business leaders to identify automation and process improvements.
• Support integrations between Salesforce and other business systems.

Skills

Salesforce Admin

Product Ownership

Business Process Mgmt

Requirements Gathering

Stakeholder Management

Education

4-year degree

Tools

Salesforce

Power BI

ArrowSphere

JIRA

Outlook Add-ins

Job description

Arrow Electronics seeks a Business Process Manager to bridge business needs with IT delivery, focusing on Salesforce administration, product ownership, and process improvements. You will define roadmaps, gather requirements, and drive cross-functional collaboration to deliver scalable platform solutions.

The role emphasizes governance, user adoption, and alignment with enterprise architecture while managing multiple initiatives and stakeholder expectations.