Remote Salesforce Process Leader

Arrow Electronics; Madison (WI); A distancia; USD 88.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Tuition Reimbursement

Growth Opportunities

Descripción de la vacante

Arrow Electronics seeks a Business Process Manager to own Salesforce product backlogs and lead business process design across the Salesforce ecosystem, including administration, automation, and integrations with ArrowSphere, Power BI, and ERP systems. You will translate business needs into epics and user stories, drive agile ceremonies, and partner with leaders to optimize processes and adoption.

With 5+ years of Salesforce experience and 3+ years in Product Ownership or BA roles, you will

Formación

• Requires advanced knowledge and experience in Salesforce Administration.
• Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
• Influences prioritization decisions across multiple stakeholder groups and manages dependencies between business, technical, and vendor teams.

Responsabilidades

• Own and prioritize Salesforce product backlogs.
• Gather business requirements and translate them into epics, features, user stories, and acceptance criteria.
• Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
• Partner with business leaders to identify opportunities for automation and process improvements.
• Drive adoption of platform capabilities that improve customer, partner, and employee experiences.
• Manage platform support, enhancement requests, release validation activities, and user adoption initiatives across Salesforce.
• Operates with minimal supervision while managing competing priorities across strategic projects, enhancement requests, production support, and governance activities.
• Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
• Evaluates and recommends configuration, automation, integration, and process improvement solutions while ensuring alignment with enterprise architecture, scalability, and business objectives.
• Influences prioritization decisions across multiple stakeholder groups and manages dependencies between business, technical, and vendor teams.

Conocimientos

Salesforce Administration

Product Ownership

Agile/Scrum

Stakeholder Management

Educación

Salesforce ADM-201 Certification

CSPO Certification

Herramientas

Flow Builder

Power BI

SalesLoft

Eloqua

LinkedIn Sales Navigator

SF-to-SF Connectors / ERP

Descripción del empleo

Arrow Electronics seeks a Business Process Manager to own Salesforce product backlogs and lead business process design across the Salesforce ecosystem, including administration, automation, and integrations with ArrowSphere, Power BI, and ERP systems. You will translate business needs into epics and user stories, drive agile ceremonies, and partner with leaders to optimize processes and adoption.

With 5+ years of Salesforce experience and 3+ years in Product Ownership or BA roles, you will