Remote Salesforce & Process Lead

Arrow Electronics; Tennessee; Remote; USD 88,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Short-Term/Long-Term Disability

Health Savings Account (HSA)/Health Re

Paid Time Off (sick, holiday, vacation

Tuition Reimbursement

Growth Opportunities

Company-wide learning and development

Job summary

Arrow Electronics is seeking a Business Process Manager to align Salesforce-based processes with business goals and drive continuous improvement across the organization.

You will own product backlogs, translate business requirements into epics and stories, and collaborate with IT, developers, and leadership to deliver scalable platform solutions that enhance customer, partner, and employee experiences.

Qualifications

• Proven experience leading Salesforce-centric business process improvements.
• Ability to translate business needs into epics, features, and user stories.
• Experience with agile processes and product ownership.
• Strong collaboration with IT, developers, and leadership.

Responsibilities

• Own and prioritize the Salesforce product backlogs.
• Gather requirements and translate into epics, features, user stories.
• Facilitate sprint planning, backlog grooming, demos, and reviews.
• Drive automation and process improvements across Salesforce and related tools.
• Manage platform support, release validations, and user adoption initiatives.
• Collaborate with cross-functional teams and stakeholders.
• Support integrations between Salesforce and ArrowSphere, Power BI, ERP.

Skills

Product Ownership

Business Process Management

Salesforce Administration

Salesforce Integration

Automation & Workflow

Data Modeling & Dashboards

Tools

Salesforce

Power BI

ERP Systems

Oracle EBS

Job description

Arrow Electronics is seeking a Business Process Manager to align Salesforce-based processes with business goals and drive continuous improvement across the organization.

You will own product backlogs, translate business requirements into epics and stories, and collaborate with IT, developers, and leadership to deliver scalable platform solutions that enhance customer, partner, and employee experiences.