Remote SaaS Retention & Forecasting Analyst

GoTo; Hartford (CT); Remote; USD 98,000 - 151,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous paid time off

Tuition reimbursement

Wellness program

Employee Resource Groups

Job summary

GoTo is seeking a Financial Analyst, SaaS Retention Specialist, to own renewal forecasting and retention analytics for our SaaS products. This remote US role emphasizes precision forecasting, cross-functional collaboration, and clear communication with stakeholders across teams.

You will produce proactive insights, manage variance analyses, and ensure data integrity in weekly and monthly reports. GoTo offers comprehensive benefits, growth opportunities, and a supportive culture focused on

Qualifications

• Bachelor’s degree in Finance, Business, Economics, or related field; 3+ years in FP&A or similar roles in SaaS.
• Expert level financial modeling and data manipulation.
• Ability to handle ambiguity and high workload in fast-paced environments.

Responsibilities

• Forecast end-to-end renewal forecasting and validate models with high precision.
• Analyze retention metrics and deliver actionable insights to leaders.
• Conduct deep-dive variance analysis and provide proactive recommendations.
• Reconcile retention data weekly/monthly and ensure reporting accuracy.

Skills

Forecasting

Retention analysis

Financial modeling

Data manipulation

Cross-functional collaboration

Education

Bachelor's in Finance/Business/Economics

Advanced degree preferred

Tools

Excel

Job description

GoTo is seeking a Financial Analyst, SaaS Retention Specialist, to own renewal forecasting and retention analytics for our SaaS products. This remote US role emphasizes precision forecasting, cross-functional collaboration, and clear communication with stakeholders across teams.

You will produce proactive insights, manage variance analyses, and ensure data integrity in weekly and monthly reports. GoTo offers comprehensive benefits, growth opportunities, and a supportive culture focused on