Remote SaaS Renewal & Growth Account Manager

Panopto; United States; Remote; USD 75,000 - 80,000; Full time

Job summary

Panopto is hiring an Account Manager for SaaS renewals and growth with a remote-first setup. You will drive full-cycle renewals, upsell opportunities, and collaborate with customer success and sales to maximize revenue.

Ideal candidates have 5+ years in SaaS account management, strong CRM and forecasting skills, and a proven ability to develop strategic plans for higher education, K-12, and enterprise accounts.

Qualifications

• Full-cycle renewal management and net revenue retention optimization.
• Stakeholder management across higher ed, K-12, and enterprise.
• CRM fluency and pipeline forecasting.
• Strategic account planning.

Responsibilities

• Manage full-cycle renewals and optimize net revenue retention.
• Forecast pipeline and maintain CRM data accuracy.
• Develop strategic account plans for key verticals.

Skills

Renewals management

Stakeholder management

CRM forecasting

Strategic account planning

Job description

Panopto is hiring an Account Manager for SaaS renewals and growth with a remote-first setup. You will drive full-cycle renewals, upsell opportunities, and collaborate with customer success and sales to maximize revenue.

Ideal candidates have 5+ years in SaaS account management, strong CRM and forecasting skills, and a proven ability to develop strategic plans for higher education, K-12, and enterprise accounts.