Remote-Eligible Americas SaaS Account Manager (Renewals & Growth)

TrulyHired; United States; Remote; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid time off

Job summary

Panopto is seeking an Account Manager, Americas in a remote-first capacity. You will drive renewals and expansion across enterprise, higher education, and K-12, while maintaining strong relationships with key stakeholders.

You will partner with our Sales, Support and Implementation teams to ensure successful renewals, strategic growth, and customer satisfaction, travel up to 25% as needed.

Qualifications

• Five years of sales or account management experience, preferably in SaaS.
• Proven ability to exceed quotas through authentic relationship building.
• Ability to articulate complex software value to diverse buyers.

Responsibilities

• Manage software renewals for assigned accounts, negotiating terms with internal teams.
• Identify upsell and cross-sell opportunities; conduct product demonstrations.
• Develop account plans and provide accurate revenue forecasts using CRM data.
• Stay current on industry trends and competitive landscape to uncover opportunities.
• Build strong relationships with key decision-makers across enterprise, higher ed, and K-12.

Skills

Relationship Mastery

Clarity Over Complexity

Operational Ownership

Outcome-Oriented

Adaptability

Education

Bachelor's degree in business or related field

Tools

CRM tools

Job description

Panopto is seeking an Account Manager, Americas in a remote-first capacity. You will drive renewals and expansion across enterprise, higher education, and K-12, while maintaining strong relationships with key stakeholders.

You will partner with our Sales, Support and Implementation teams to ensure successful renewals, strategic growth, and customer satisfaction, travel up to 25% as needed.