Remote Senior Manager, Sales Operations & Deal Desk

Panopto; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits

Remote-first culture

Job summary

Panopto is a remote-first leader in visual and audio-based learning. We support 1,600+ clients and 11 million users worldwide, enabling organizations to share knowledge with ease.

We are seeking a Sales Operations leader in the United States to guide a team, streamline processes, and drive performance across Sales, Marketing, and Finance. In this role you will oversee deal desk operations, optimize workflows, and implement data-driven KPIs and dashboards to scale a growing B2B SaaS environment.

Qualifications

• Bachelor's degree in Business, Finance, or related field
• 5+ years of Sales Operations experience
• 1-2 years of people management
• Strong Salesforce CRM and CPQ proficiency
• Experience identifying inefficiencies and implementing process improvements
• Experience with AI tools, BI, or scaling operations in a B2B SaaS environment
• Leading cross-functional initiatives across Marketing, Sales and Finance
• KPIs and dashboards to drive team performance

Responsibilities

• Lead a team of Sales Operations Managers and Specialists, managing workload and fostering collaboration.
• Oversee daily sales support, ensuring timely resolution of inquiries and adherence to policies.
• Manage deal desk operations, including commercial approvals and non-standard terms.

Skills

People leadership

Sales operations

Process improvement

Cross-functional collaboration

Education

Bachelor's degree in Business or related field

Tools

Salesforce

CPQ

Job description

Panopto is a remote-first leader in visual and audio-based learning. We support 1,600+ clients and 11 million users worldwide, enabling organizations to share knowledge with ease.

We are seeking a Sales Operations leader in the United States to guide a team, streamline processes, and drive performance across Sales, Marketing, and Finance. In this role you will oversee deal desk operations, optimize workflows, and implement data-driven KPIs and dashboards to scale a growing B2B SaaS environment.