Remote SaaS Implementation Specialist - Compliance & Data

3E; Washington (District of Columbia); Remoto; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision insurance

Life insurance and disability coverage

Open PTO and parental leave

401(k) plan with company matching

Employee assistance program

Voluntary supplemental benefits (Accед

Descrizione del lavoro

3E seeks an Implementation Specialist to transform signed contracts into adopted solutions, owning hands-on delivery from kickoff to handoff and ensuring first-value realization from 3E products.

The role blends technical work with customer engagement and project coordination, translating scope into practical delivery plans, configuring environments, and coordinating across cross-functional teams to manage milestones, risks, and commitments.

Competenze

• Experience in B2B SaaS onboarding and implementation.
• Ability to translate customer requirements into concrete activities, milestones and deliverables.
• Proven track record managing multiple concurrent customer projects.

Mansioni

• Lead customer implementations from kickoff through configuration, training, launch and handoff.
• Confirm data readiness, environment requirements, security and integration prerequisites.
• Develop documented implementation plans with milestones, deliverables and risks.
• Configure customer environments, users, roles, integrations and core workflows.
• Coordinate with Product, Engineering, Data, Cloud, and external partners as needed.

Conoscenze

Software implementation

Customer onboarding

Project management

Troubleshooting

Cross-functional collaboration

Communication

CRM experience

Formazione

Bachelor's degree

Strumenti

Salesforce

HubSpot

Excel

Descrizione del lavoro

3E seeks an Implementation Specialist to transform signed contracts into adopted solutions, owning hands-on delivery from kickoff to handoff and ensuring first-value realization from 3E products.

The role blends technical work with customer engagement and project coordination, translating scope into practical delivery plans, configuring environments, and coordinating across cross-functional teams to manage milestones, risks, and commitments.