Remote SaaS Implementation Lead - Utilities & Energy

Itron, Inc.; North Carolina; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work schedule

401k matching

Employee stock purchase program

Paid vacation

Wellbeing programs

Job summary

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to direct the functional workstreams and manage deployments of our SaaS platform for enterprise utility customers.

You will coordinate with a Tech/Solution Consultant, Customer Success, Product, and Engineering to ensure on-time, high-quality go-lives. Responsibilities include discovery, configuration design, workshop facilitation, training support, and go-live readiness across remote teams.

Qualifications

• 2+ years in implementation consulting or related SaaS deployment roles.
• Proven experience leading enterprise software implementations.
• Translate customer requirements into scalable configuration plans.
• Strong project management: timelines & stakeholder coordination.
• Collaborate with Tech/Solution Consultant, customer stakeholders, and cross-functional teams.
• Excellent written and verbal communication; able to lead workshops.

Responsibilities

• Lead the functional implementation workstream for enterprise deployments from kickoff to go-live.
• Own project timeline, task tracking, and coordination across internal teams and customer stakeholders.
• Conduct discovery sessions to understand customer processes and requirements.
• Translate requirements into functional configuration plans (hazards, templates, workflows, roles, permissions).
• Partner with Tech/Solution Consultant to align functional decisions with technical implementation.

Skills

Implementation consulting

Project management

Business analysis

SaaS deployment

Stakeholder communication

Workshop facilitation

Tools

SQL

Visualization tools

Job description

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to direct the functional workstreams and manage deployments of our SaaS platform for enterprise utility customers.

You will coordinate with a Tech/Solution Consultant, Customer Success, Product, and Engineering to ensure on-time, high-quality go-lives. Responsibilities include discovery, configuration design, workshop facilitation, training support, and go-live readiness across remote teams.