Remote Enterprise Implementation Lead – Utilities SaaS

Itron, Inc.; Texas; Remoto; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work schedule

401k matching

Employee stock purchase program

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant to lead functional and project management workstreams for deploying our SaaS platform to enterprise utilities. You will coordinate discovery, configuration, and stakeholder alignment to deliver live deployments.

The role emphasizes business process design, documentation, and collaboration with Tech/Solution, Customer Success, Product, and Engineering to ensure successful customer go-lives and scalable implementation practices.

Competenze

• 2+ years of experience in implementation consulting, project management, business analysis, or customer-facing SaaS deployment roles.
• Proven experience leading project or functional workstreams for enterprise software implementations.
• Ability to translate customer business requirements into scalable, well-documented configuration plans.
• Strong project management skills — timeline management, stakeholder coordination, risk/dependency tracking.
• Ability to collaborate effectively with a technical counterpart (Tech/Solution Consultant), customer stakeholders, and internal cross-functional teams.
• Strong written and verbal communication skills, with the ability to lead workshops and build stakeholder confidence and trust.

Mansioni

• Lead the functional implementation workstream for enterprise deployments from kickoff through go-live.
• Own the project timeline, task tracking, and coordination across internal teams and customer stakeholders.
• Conduct discovery sessions to understand customer business processes and requirements.
• Translate business requirements into functional configuration plans (hazard/task libraries, templates, workflows, roles, permissions).
• Partner with the Tech/Solution Consultant to align functional decisions with technical implementation.
• Lead regular customer checkpoints, status updates, and cross-functional alignment meetings.
• Track and document implementation activities to support transparency and repeatability.

Conoscenze

Implementation consulting

Project management

Business analysis

SaaS deployments

Stakeholder coordination

Workflow configuration

Requirement gathering

Technical collaboration

SQL

Visualization tools

Strumenti

SQL

Visualization tools

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant to lead functional and project management workstreams for deploying our SaaS platform to enterprise utilities. You will coordinate discovery, configuration, and stakeholder alignment to deliver live deployments.

The role emphasizes business process design, documentation, and collaboration with Tech/Solution, Customer Success, Product, and Engineering to ensure successful customer go-lives and scalable implementation practices.