Remote Enterprise SaaS Implementation Lead – Utilities

Itron, Inc.; Michigan; Remoto; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k matching

Employee stock purchase program

Hybrid work schedule

Paid vacation

Health and wellbeing programs

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to guide the functional and project management work for deploying our SaaS platform to enterprise utilities.

You will own workflows, run discovery, and drive configuration decisions while partnering with technical and customer teams. The role emphasizes business process alignment, stakeholder coordination, and ensuring successful go-lives with repeatable deployment practices across utility customers in the US.

Competenze

• 2+ years of experience in implementation consulting, project management, business analysis, or customer-facing SaaS deployment roles.
• Proven experience leading project or functional workstreams for enterprise software implementations.
• Ability to translate customer business requirements into scalable, well-documented configuration plans.
• Strong project management skills — timeline management, stakeholder coordination, risk/dependency tracking.
• Ability to collaborate effectively with a technical counterpart (Tech/Solution Consultant), customer stakeholders, and internal cross-functional teams.
• Strong written and verbal communication skills, with the ability to lead workshops and build stakeholder confidence and trust.

Mansioni

• Lead the functional implementation workstream for enterprise customer deployments from kickoff through go-live.
• Own the project timeline, task tracking, and coordination across internal teams and customer stakeholders.
• Conduct discovery sessions to understand customer business processes, operational workflows, and organizational requirements.
• Translate business requirements into functional configuration plans — hazard/task libraries, templates, workflows, roles and permissions.
• Partner closely with the Tech/Solution Consultant to align functional decisions with technical implementation.
• Lead regular customer checkpoints, status updates, and cross-functional alignment meetings.
• Track and document implementation activities to support transparency, knowledge sharing, and repeatability.

Conoscenze

Implementation

Project management

Requirements gathering

Stakeholder communication

Cross-functional collaboration

SaaS deployments

SQL

Strumenti

SQL

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to guide the functional and project management work for deploying our SaaS platform to enterprise utilities.

You will own workflows, run discovery, and drive configuration decisions while partnering with technical and customer teams. The role emphasizes business process alignment, stakeholder coordination, and ensuring successful go-lives with repeatable deployment practices across utility customers in the US.